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Terms and Conditions of Supply

Easter Sale Terms & Conditions

The Easter Sale starts at 19:30 on 2 April 2026 and ends at 23:59 on 6 April 2026. Discounts cannot be honoured before or after this period.

  • 20% off sitewide is applied automatically at checkout. No code required.
  • Sale pricing applies sitewide, excluding non-discountable items.
  • The 20% sale discount cannot be combined with any other offer, including discount codes or affiliate codes.
  • BYOBB offer is limited to the first 10 purchases; sale pricing applies thereafter (£1,225 excluding VAT).
  • In-person course standard terms and conditions apply. See website for full details.
  • Free shipping threshold increases to £150 (before VAT) during the sale period.
  • Xtensions Full Cover Tips course and kit £99 offer is available on an independent listing only. Courses and kits purchased separately with the 20% offer cannot be refunded.
  • No additional discount is applied at checkout for the 10% SRS offer; the item is already discounted.
  • Website offers and TikTok offers are separate. Special TikTok flash deals and TikTok coupons are not available on the Nail Order website.
  • Delivery estimates of 1-2 working days may vary due to increased order volume.
  • 4 for 3 on acrylic powder applies to 45g and 150g powders only. Add 4 acrylic powders to basket to receive the cheapest free.
  • 4 for 3 on gels excludes art gels and outlet gels. Add 4 eligible gels to basket to receive the cheapest free.
  • 3 for 2 on Xtensions Full Cover Tips boxes excludes half cover and mini half cover tips boxes. Add 3 eligible boxes to basket to receive the cheapest free.
  • If x for x requirements are not met at checkout, we are unable to amend this afterwards.
  • Collections: Please do not arrive at Nail Order HQ until you have received an email confirming your order is ready for pick-up.

Standard Terms and Conditions

  1. Parties

These terms and conditions ("Terms") govern the supply of professional nail products by Nail Order ("Supplier") to ("Customer").

  1. Goods

The Supplier shall supply the Customer with the professional nail products set out in the Order Confirmation (the "Goods").

  1. Price

The price of the Goods shall be the price set out in the Order Confirmation. All prices are in UK pounds sterling (£) and are exclusive of VAT.

  1. Payment

The Customer shall pay for the Goods immediately on issuing of invoice. Payment may be made by credit card, debit card, Klarna, Clearpay, Apple Pay or Paypal.

  1. Delivery

The Supplier shall deliver the Goods to the Customer's premises within 14 working days of receiving payment in full, except where the customer is located outside of mainland UK. The Customer shall be responsible for all costs of delivery.

  1. Risk

The risk in the Goods shall pass to the Customer upon delivery.

  1. Returns

The Customer may return the Goods to the Supplier within 14 days of delivery if they are defective or not as described. The Customer shall be responsible for the costs of returning the Goods. All goods must be unopened and unused unless that product is defective.

  1. Limitation of Liability

The Supplier's liability to the Customer for any loss or damage arising from the supply of the Goods shall be limited to the price of the Goods.

  1. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Scotland.

  1. Entire Agreement

These Terms constitute the entire agreement between the parties and supersede all prior agreements, representations, and understandings between the parties, whether written or oral.

  1. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in full force and effect.

  1. Waiver

No waiver of any provision of these Terms shall be effective unless in writing and signed by both parties.

  1. Notices

All notices and other communications under these Terms shall be in writing and shall be deemed to have been duly given when delivered by hand, on the second business day following deposit in the first class post, postage prepaid, certified or registered, return receipt requested, addressed as follows:

If to the Supplier: Nail Order, Unit 5, 140 Abercorn Street, Paisley, PA3 4DF

If to the Customer: [Customer Name] [Address]

or to such other address as either party may designate in writing from time to time.

  1. Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations under these Terms if such failure or delay is caused by circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, strikes, lockouts, fires, floods, earthquakes, and storms.

  1. Headings

The headings in these Terms are for convenience only and shall not affect their interpretation.

  1. Counterparts

These Terms may be executed in one or more counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same instrument.